10 Steps To Open Government

1 | Create a master index The 300,000 data sets released on Data.gov are just a drop in the bucket when it comes to all the data stored in federal databases. What's needed is an inventory of all the data that's collected, generated, and managed by agencies. "We don't know what kind of data is collected," says the Sunlight Foundation's Miller. "Give me an audit of what you collect."

2 | Release more data The volume of data released so far is a decent start, but it's not nearly enough. Data.gov shows that some organizations have yet to release any data sets, while others have released just a few. The vast majority of what has been released is geodata from the departments of Commerce and Interior.

3 | Improve data quality When developers were asked in a recent survey by Socrata, a specialist in social data discovery, what would help them use government data, 47% cited better-data quality (see chart, p. 13). Guidance may be needed to help agencies master the science of data cleansing and quality control.

4 | Automate data distribution Open government will work at scale only if content can be easily consumed. That includes converting paper documents into electronic ones, making data available in popular file types like XML and PDF, and publishing APIs. Carl Malamud of PublicResource.org proposes that the government spend $250 million annually over the next 10 years on a national scanning initiative to convert paper docs into downloadable digital formats.

5 | Engage the public in new ways Many of the Web sites created as first steps in the open government effort are little more than static pages. Agencies must find ways to spark the public's interest and show that they're responsive. This will likely require training government workers to spend more time interacting with the public using the latest generation of online tools.

6 | Reduce FOIA backlogs The Open Government Directive calls for agencies to reduce Freedom of Information Act backlogs by 10% annually. Twenty-five percent would be a better target. The directive calls on agencies to "proactively use" technology to disseminate useful information rather than wait for FOIA requests. Why not link those goals? Use technology to expedite responses to FOIA requests and deliver related information that may already be available.

7 | Apply better metrics The Open Government Directive is surprisingly light on hard number objectives. Aside from a mandate for three high-value data sets per agency and deadlines for meeting various requirements, many of the expectations are vague. Last year, we called for a more concrete approach, including the ability to track costs and return on investment. The key objectives of open government--transparency, participation, collaboration--should all be measured for effectiveness and accountability.

8 | Greater accountability is needed There must be consequences when agencies don't deliver. Among the options: Hold TechStat IT project review sessions focused on open government performance, tie IT budgets to results, and bring in new open government leaders at agencies that are deemed to be laggards.

9 | Engage the private sector Open government creates fertile ground for public-private partnerships around new applications and services, economic opportunities, government efficiencies, and other public service innovations and improvements. Citizens, Web developers, entrepreneurs, tech vendors, and other companies have all gotten involved at some level, but we've only scratched the surface. Agencies should host forums, seek out public venues (such as trade shows and conferences), and do more in general to identify new collaborative initiatives.

10 | Get the word out Too many Americans don't grasp open government. When Socrata asked 1,000 adults in the U.S. whether they had heard of or read about the federal open data initiative over the past 12 months, 65% said that they hadn't (see chart, below). Agencies must do more to help the public understand the possibilities and processes of open government, and Obama himself must lead that effort.

I guess all of these apply in some way to the UK as well (6 excepted?).